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Excel Foodbank now operates on a referral based system. In order to collect a food parcel you must live in WV2 or WV14. PLEASE NOTE: You CANNOT refer yourself and you will need to be referred by a professional. This could include (but is not restricted to):

  • Your child's school

  • Your Doctor

  • Social worker

  • Health Visitor

  • Citizen's Advice Bureau

  • Job Centre

  • Wolverhampton City Council

  • Local MP's office

  • Probation Service

  • Wolverhampton Homes

If the organisation or person that you ask to refer you does not have a referral form, they can email us for one. Referral forms must be received by 9pm on a Sunday in order to collect a parcel on the Monday. Please note that we can currently fulfil 15 referrals per week. A maximum of 3 parcels per person can be collected in a 6 month period. 

Food parcels must be collected between 12pm and 2pm on the Monday after the referral was made. We try to call all referrals on Monday morning to confirm that they plan to collect a parcel still.

When collecting a parcel, our team will also be on hand to offer support to help people overcome their financial challenges. This may include signposting to other organisations, helping to check that a client is claiming all the benefits they are entitled to, help with form filling etc. We will also offer to pray for people's situations since we are a church who believe in the power of prayer, in the name of Jesus.

When collecting a parcel we ask that you bring ID and also recommend bringing information about any benefits you are in receipt of, so that we can do our best to assist you.

Call our Foodbank team on 01902 402273 or email with any enquiries.

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